Privacy Policy

At Home Collective, operated by JAI MAA BALASUNDRI TEX, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how we protect it when you use our website or services.

By accessing or using the Home Collective website, whether or not you register for an account or complete a transaction, you acknowledge and agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect information that you provide when you browse our website, create an account, place an order, contact us, subscribe to updates, or otherwise interact with our services.

Depending on your interaction with us, this information may include:

Name
Billing and shipping address
Phone number
Email address
Account or user information
Order and transaction details
Information required to process payments
Other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage information. This information may be used for website operations, security, analytics, and improving our services.

Home Collective does not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders
Providing customer support and responding to enquiries
Communicating information about your orders, account, or our website
Sending updates, offers, promotions, or other communications where permitted
Improving our products, website, and overall shopping experience
Understanding website usage and visitor trends
Monitoring website performance, security, and functionality
Understanding general geographic and demographic trends
Conducting analytics and generating aggregated statistics
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal and regulatory requirements

Sharing of Information

We treat your personal information as confidential and do not sell or rent your personal information to third parties.

However, certain information may be shared with trusted service providers and business partners when reasonably necessary to operate our business and provide our services. These may include:

Courier and logistics partners, who may receive information such as your name, shipping address, and contact details to deliver your orders.
Vendors and service providers, where information is necessary to process or fulfil your order or provide related services.
Payment and transaction service providers, where necessary to securely process payments and transactions.
Website analytics and technology service providers, where applicable, to help us understand website usage, monitor performance, and improve our services.

We aim to share only the information reasonably necessary for the relevant service or business purpose. Service providers receiving personal information are expected to handle it appropriately and only for the purposes for which it is provided.

We may also disclose personal information where required or permitted by applicable law, regulation, legal process, or governmental authority, including where necessary to respond to lawful requests or assist with an investigation.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support analytics and performance monitoring.

Cookies may help us understand information such as the number of visits to our website, pages viewed, browsing activity, and general user interests. Where applicable, cookies may also be used to provide more relevant website content or communications.

Cookies and similar technologies do not necessarily contain directly identifying information. You may be able to control or disable cookies through your browser settings; however, doing so may affect certain website features or functionality.

Analytics and Aggregated Information

We may use analytics and other measurement tools to understand website traffic, visitor behaviour, geographical trends, demographics, and overall website performance.

We may share aggregated or anonymized information, such as general website statistics or demographic trends, with business partners, advertisers, sponsors, or other third parties where appropriate. Such information is intended not to directly identify individual customers.

Third-Party Websites

Our website may contain links to third-party websites or services. If you choose to visit an external website through one of these links, that website will have its own privacy practices and policies.

Once you leave the Home Collective website, this Privacy Policy does not govern the information you provide directly to those third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

Protection of Your Information

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account credentials and personal information when using our website.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements. Any updated version will be published on our website with the revised effective date, where applicable.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Home Collective through the contact details provided on our website.

Home Collective, operated by JAI MAA BALASUNDRI TEX, is committed to maintaining responsible and transparent privacy practices while providing a safe and convenient shopping experience.