Return & Refund Policy

Return Policy

1. Returns and exchanges are available only for eligible products. The specific return or exchange eligibility, conditions, and exclusions are clearly mentioned on the respective product pages.
2. For most eligible products, the standard return or exchange window is 3 days from the date of delivery. Requests must be raised within this period to be considered.
3. Returns or refunds are accepted only in cases where the product has a quality, size, color, or design mismatch, or where a wrong, missing, or damaged item is received as part of a combo order. Products that are not eligible for return or exchange as specified on their respective product pages will not qualify.
4. If pickup service is not available at your location, you may be required to self-ship the product to our designated office address. Details regarding the return process will be communicated when the return request is approved.
5. Return or exchange charges may apply on a case-by-case basis, depending on the product and reason for the return.
6. Return and exchange terms may be updated or modified without prior notice. The applicable policy will be the one stated on the respective product page at the time of purchase.

Refund Policy

We accept refund requests for eligible products in the following circumstances:

• The product received has a quality mismatch.
• The product received has a size mismatch.
• The product received has a color mismatch.
• The product received has a design mismatch.
• An item is missing, incorrect, or damaged in a combo order.

Once the eligible product has been successfully picked up or received by us, the refund will be processed within 5 working days. The refund will be issued through the same payment method/transaction mode used for the original purchase, subject to the applicable payment gateway or banking processing timelines.